Cart
0
Any questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of the most commonly asked questions.
How much time should I plan for my trip to Asia?
The length of your stay depends on your interests. Many visitors spend two to three weeks exploring the beauty of Asia, but the choice is yours.
How much cash should I bring?
You can bring up to USD 10,000 or equivalent in foreign currency without declaration. However, the use of credit cards is widespread.
Why choose MondoAsia for your trip to Asia?
Specialized travel agencies offer in-depth knowledge, personalized service and access to exclusive experiences, making your trip unforgettable.
What are the most visited cities in Thailand and Vietnam?
Bangkok, Phuket, Hanoi and Ho Chi Minh are among the most popular cities, each with its own cultural richness.
Can I travel with my family or is it better to travel alone?
Both options are possible. Thailand and Vietnam offer experiences suitable for families or solo travelers.
How do I redeem and activate my travel package?
How do I redeem and activate my travel package?
After purchasing your trip to Asia you will receive an invoice confirmation and instructions regarding your Travel Package by email.
I can't find the confirmation email. How do I proceed?
In case of email delivery errors, you can view the instructions and useful information on the purchased product page. Otherwise, you can contact us via WhatsApp or with a request on the contact page.
Returns
How can I request cancellation and refund of my purchase?
You will be free to cancel your reservation within 30 days, thus also receiving a refund by contacting us privately via whatsapp and email.
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).